Frequently Asked Questions

What people have to say about NinaMarie jewelry

What are the shipping costs & packaging policy?

What types of payment do you accept?

What about sales tax?

How can I check the status of my order?

What is your return policy?

Do you do custom orders?

How do I measure my wrist to find out what size I am?

What types of materials do you use for the jewelry?

Is there anything else I should know?

 

Shipping:  USPS priority mail. Shipping rate in US is a flat rate of $4.00. this includes insurance & delivery confirmation. All jewelry will come gift boxed.
        International Shipping: Please contact me for pricing.
       

    Payment forms: Orders are accepted mainly through PayPal. It’s the easiest, most secure way for you to give out credit card information. Plus, it’s  free for you! If, for any reason, you do not wish to use Paypal, Money Order payments can be accepted for your satisfaction.. Sorry, no personal checks accepted

    Sales tax: All orders with shipping addresses in the state of Washington will include an 8.8% sales tax.

    How can I check the status of my order?

        Please feel free to email me at
info@NinaMarie.net

    Return Policy: My jewelry is made with great care, however if you find the item varies from the description, and you would like to return it, you may do so within 7 days. You will receive a refund minus shipping and all fees incurred as a result of the transaction. NOTE: Please be sure to wrap and ship the item carefully and insure it. If the item arrives to me damaged in any way, I'm afraid I cannot give a refund as that was not how I sent it. Please note that items which were not insured, but damaged in transit to you are not available for return or refund of money. Not that I've had any problems with this, but I just wanted to state clearly how the return policy works! Items ordered for the holidays can be returned until January 31.

    Custom orders: Custom orders or orders for duplicates of past gallery work are welcome. Please email me at
info@NinaMarie.net.

**PLEASE NOTE: Depending on monitor settings, the photos may appear 1 or 2 shades darker or lighter than the actual item.

Your Privacy is very important to me.  Your name and email information will be secure and not be given out.

My adult jewelry is not for children.  I make sure that my children's jewelry is double secure but please do not leave small children unsupervised with it just in case! Thank you!!